How to be understood 1st time
Why you should download this toolkit This digital download is for you if you want to stop repeating yourself and start leading with Clarity Ever feel like your team just doesn’t get it? You’ve explained your vision. You’ve set the direction. But somehow, what comes back isn’t what you expected. They focus on the wrong things. They misinterpret instructions. They debate what should be obvious. They tell you they understand; then do something completely different. It’s frustrating. It slows everything down. It makes you question whether you’re the problem or if they just aren’t listening. You don’t have a communication problem. You have a clarity problem. Inside, you’ll find: The 5 Principles that make sure you’re understood, without having to repeat yourself. Why “common sense” doesn’t exist (and how to stop it from derailing your team). The real reason people nod along THEN don’t deliver and what to do about it. Conversation Framework that instantly improves clarity. 5 game-changing questions that will unlock true clarity in your team. We know how busy you are. Every unclear conversation costs you progress. Every misinterpreted instruction sets you back. You don’t have time for that. That’s why each section is concise, practical, and immediately usable. No fluff, just gold

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Great conversations in 15 minutes
Why you should download this toolkit These questions have been designed to help you create more positive impact at work. When reflected on these five critical areas will help you steer clear of misunderstandings. Grab a pen, make a brew and take 15 minutes to think about a conversation you would like to have at work and have been putting off. It’s astonishing what a little preparation can achieve. Let our worksheet be your secret weapon for unlocking impactful conversations.

Recognise stress in your meetings
If we can learn the signs of stress we will become more aware of its impact on our conversations, we are able to respond better. If we brush stress under the carpet, or dismiss it as part of the job we risk ignoring its neurological impact. This guide offers practical advice to help recognise the ways stress can show up in your meetings and conversations – it’s not always obvious and the signs can be subtle. Learn to recognise the signs of stress in yourself and others, as this will make people’s behaviour easier to understand.

Disagreeing well
Download Free Tool Why you should download this toolkit We like consensus in our teams. When people agree it feels good, all being on the same page is a comfy place to be – but is it too comfy? When we hurry towards consensus and rush to find an agreed solution are we missing something? Avoiding disagreement may quash new ideas, make speaking up difficult and lead to group think. Learn a key skill of a high performing team; disagreeing well.