How to hear from everyone
Download for £11 Why you should download this toolkit Bringing people together to hear their views, gather their contributions and listen to their expert input is something leaders often do. Sometimes it’s hard to hear from everyone and you’re left feeling you’ve only got part of the story Do you have people in meetings that dominate the conversation? Do you hear the same voices again and again? Inside, you’ll find: This workbook gives you tools to have more collaborative meetings – meetings that get everyone contributing, where people actually feel heard and not ‘talked at’. Part 1: Understanding why some people talk too much Part 2: The critical role of facilitator Part 3: Actions to take before the meeting Part 4: Actions to take at the very start of your meeting Part 5: Responding in the moment to unhelpful behaviour Part 6: Closing your meeting in the best way

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Great conversations in 15 minutes
Why you should download this toolkit These questions have been designed to help you create more positive impact at work. When reflected on these five critical areas will help you steer clear of misunderstandings. Grab a pen, make a brew and take 15 minutes to think about a conversation you would like to have at work and have been putting off. It’s astonishing what a little preparation can achieve. Let our worksheet be your secret weapon for unlocking impactful conversations.

Recognise stress in your meetings
If we can learn the signs of stress we will become more aware of its impact on our conversations, we are able to respond better. If we brush stress under the carpet, or dismiss it as part of the job we risk ignoring its neurological impact. This guide offers practical advice to help recognise the ways stress can show up in your meetings and conversations – it’s not always obvious and the signs can be subtle. Learn to recognise the signs of stress in yourself and others, as this will make people’s behaviour easier to understand.

Disagreeing well
Download Free Tool Why you should download this toolkit We like consensus in our teams. When people agree it feels good, all being on the same page is a comfy place to be – but is it too comfy? When we hurry towards consensus and rush to find an agreed solution are we missing something? Avoiding disagreement may quash new ideas, make speaking up difficult and lead to group think. Learn a key skill of a high performing team; disagreeing well.